Monday, January 7, 2013

Accelerate Results with ERP Solutions

If you are reading this, then you already know the struggles of the supply chain, manufacturing and distribution.  More than likely you are already using an Enterprise Resource Planning (ERP) solution to manage your workflow processing, employees, and inventory. 

So, is there any need to read further? 

You have integrated all of your departments and operations.  Your employees are productive, inventory levels are optimized and accurate.  Customers always receive the correct product when you promised.  Management has access to real-time information for analysis and decision making.  The equipment you run your system on is reliable and unplanned downtime is almost nonexistent.

Real solutions for real world challenges:

Innovation accelerates results.

·         Innovation- How technology is applied to your specific challenges.

·         Management- Better, more complete, real time information about employee productivity, inventory levels, customer service, manufacturing and financials.

·         Efficiency- Your competitive advantage.  Automation.  The right tool for the right job.  Get more work done with less manpower.

·         Technologies- Latest technologies integrated to drive efficiencies.  Anytime, anywhere access to your information.

·         Implementation- On time and as planned with your technology partner.  On premise or hosted in the cloud.  The right solution delivered to your needs.

·         Forecasting- The right inventory levels for better purchasing and customer service.

·         Customer Service- High service levels.  Service more customers, more quickly, more accurately.  Sales team members have the information necessary to service customers.

·         Complete- Complete solution.  Full integration.

·         Reliability- System is available when you need it.  Time is invested in your business, not maintaining it or running the equipment on which it runs.  Uptime, all the time.

·         Analysis- Integrated business intelligence.  Invest your time understanding market trends, not in implementing the solution.  Flexible ad-hock reporting leading to greater insight.

·         Relationships- Integrated sales force automation.  Invest your time building corporate relationships.  All the information your team needs, when they need it.  No need to figure out how to make separate systems talk to one another.

·         Logistics- Inventory looks at your product levels.  Warehouse integration allows you to manage the movement of your inventory.  Real time, full integration means better customer service.  Know how much and where each and every product is located.

The ultimate goal of every organization should include great customer service. 

Happy customers should not be a mistake or byproduct, they should be in your every thought.  We all need customers, including our competition.  I have seen countless web sites saying how important their customers are and how well they treat them.  Call that company’s phone number and try to get someone to speak with.  There is a gap between desire and implementation.  If your employees were more productive and could get more work done in less time, then maybe you could replace the automated answering system with a live person.    

Fully integrated systems are a must.  The left hand needs to know what the right hand is doing. 

Automation is a must.  Only through automation can you drive efficiency in your operations.  This is how you stay competitive. 

You may have an existing system.  That system may work.  But, how well?  Is the overhead of maintaining an old system more than an investment in a solution that works better?   No one is suggesting you change anything just, because there is something new.  However, it does make sense to see if the cost of not making changes and keeping current outweighs the upfront costs of a new solution. 

For example many household appliances, especially refrigerators, can be replaced and paid for by replacing them with a new energy efficient model.  With the new model comes new features and new support from the vendor.  ERP solutions, if selected correctly, can save on energy, reduce employee levels allowing redistribution of manpower, increase operational efficiency, reduce costs and increase profits.

At Dolvin Consulting we love success stories.  We team with industry experts to ensure that you are equipping your organization with the tools necessary to remain competitive and deliver high customer service.  Contact us today to see how we can help.


1 comment:

  1. Hi Dolvin Cosulting,

    Nice post, I agree with the fact that every organization should include great customer service, which can be achieved by the use of custom software system that are designed to meet the organizational work, like etf trading systems for financial trading.