In fact there are
hundreds of symptoms when your organization is hitting the glass ceiling. There is more than one ceiling as your
business grows. It is not just a symptom
of a tough economy that makes looking for new solutions necessary. First and foremost, there is your competition and
what they are constantly doing to take your customers away.
The need to drive
efficiency in your operations will always be a motivator. The need to manage costs. The need to reduce labor overhead. The need to meet compliance standards. The constant flux in technology. What are the latest buzzwords and what do
they have to do with the customers I server daily? Why would my customers shop anywhere else? Perhaps they are constrained by budget too. Unless there is a compelling reason of great
customer service experience or care, businesses are going to shop price.
The relationships
you build are what bind your customers with you.
You should have the same level of relationship with your
ERP solution provider as you do (or want) with your customers. What makes a good relationship? How about open communications and they listen
to you and understand your needs? How
about the “feeling” that they have your best interest at heart, even if it
means you do business with someone else.
Benefits of a new solution include centralization of key
data in a central repository for better and faster decision making. Streamlined operations to save time and
money. Single point of entry. Real time access to information. Flexible reporting. Improved employee productivity.
An ERP solution
provides a scalable solution for new growth and expanded relationships, and
improved customer satisfaction.
A thorough analysis is needed and that is where a trusted
advisor can help you navigate the sea of change. Dolvin
Consulting works with industry experts to help you define your needs and
constraints and match them with available solutions. Contact us today to see
how we can help your team.