Who does Dolvin Consulting serve?

As you are well aware, in today’s business environment, it’s essential for businesses to increase profitability through increased sales and great customer service while maximizing operational efficiencies.

Ask yourself if your business benefit from:

·         A more efficient and integrated Ecommerce system?

·         More precision in your warehouse and inventory control?

·         Information at your fingertips, allowing more immediate & precise customer service responses & decision making?

If you answered yes to any of these questions, we can help your organization save thousands of dollars each month.

Dolvin’s mission is to serve our clients by making their lives easier and more productive by providing them the resources that allows them to achieve their goals. We hold our selves accountable to exceed our client’s expectations and we take extreme pride in providing the highest quality service of which we are capable.

Our primary service is the installation of Integrated Enterprise Mangement Systems that allow our clients to have real time access to key information they need to effectively manage their businesses.

With our Partners Vormattag Associates, Inc. and IBM, we can provide you with the most effective, comprehensive and cost effective enterprise management system available in the mid sized company market today.

We use a consultative approach that ensures that our system is customized specifically to meet your needs. We’ll work with your team to ensure that you immediately start gaining the efficiencies that your business needs to maintain and increase it’s competitive advantage. 

If your business could benefit from a state of the art, enterprise management system that will help you beat out the competition or if you simply want additional information please complete the contact request form. We’ll follow your instructions.

Thank you for your response.

Best Regards

Michael DeCamillis

President – Dolvin Consulting, Inc.

Sweet smell of success

VAI Helps Large Fragrance and Beauty Distributor Enjoy the Sweet Smell of Success 

In a recent post on Linked-In, Christine Randle talks about how a VAI solution helped a large Fragrance and Beauty Distributor Enjoy the Sweet Smell of Success.  Rapid growth in operations often needs new software solutions and more importantly software that can grow with your business.

Why this article is most iinteresting is how it highlights how efficiencies in operations and more precision in warehouse and inventory control enable businesses to expand. This hopefully means new jobs and improved local economy.

VAI direct link to story.

Selling the RIGHT ERP solution

A recent article from Pete Zimmerman, Manufacturing Segment Manager for Vormittag Associates (VAI), based in Long Island, NY talks about the responsibilities of the sales side of Enterprise Software (ERP).

It is the responsibility of the sales person to discover the true reasons, motivations, or pains for new software.  Too often sales reps look only at the surface and think about their commissions and do not take the time to dig deeper.  An incorrect match between challenge and solution is not going to help anyone.

Changing or implementing a new ERP system does not generate comfortable feelings.  There is extra work for overburdened staff, new steps to learn, up front costs that affect the bottom line.  If the match is a good one, six months later management will wonder why the did not change earlier.  They cannot imagine their operations running any other way. 

If the wrong choice is made the Company, Management, Users, ERP provider, in fact everyone will start pointing fingers and an otherwise beneficial relationship will dissolve leaving everyone frustrated.

Return on Investment (ROI) and Total Cost of Ownership (TCO) are integral components of any ERP solution, but Pain - Solution pairing is critical.  Questions, questions, question are needed to dig deeper than surface issues.  Real pain conversation, like the type of:  If we do not fix this I am out of a job and we are out of business will lead to proper matching of challenge to solution.

If there is not a good match, better than 90%, then the sales rep should be looking to make a referral to another solution, even one that is a competitors.  Like in the movie, "Miracle on 34th Street", where the Santa Claus character's only motivation was to help a desperate mother find the proper present.  At first this seems counter intuitive, but ultimately led to better relationships and better profits and most importantly, happy customers.


The two page PDF article can be found by clicking here.

ERP Software Concerns

Are you now thinking to yourself any of the following ideas related to your Enterprise Resource Planning (ERP) software:

• My computing infrastructure is not "nimble" enough.
• My "Enterprise" is not connected and maybe is not a real enterprise.
• Information is just too hard or takes too long to extract and analyze.
• My processes are not streamlined.
• My users could be more productive.
• Too many roadblocks to quality and performance.

Click here to learn more.

Welcome To Dolvin's Blog

Welcome to Dolvin's new blog.  We intend to provide you content and information to help manage your Information Technology department.

For help with computers and technology, contact Dolvin today!