Las Vegas Identity Theft Case Ends After 15 Years - ABC News

Las Vegas Identity Theft Case Ends After 15 Years - ABC News

This article came to my attention on Twitter, and I would have to agree with one readers comment (@TrickyWizard ) that "We need stronger protection for consumers and stronger penalties for businesses that allow our data to be stolen."

Worse than the identity theft, is the loss of time and energy spent trying to resolve this case with an unresponsive government that seems utterly clueless.  His case cannot have been unique.  Why did it take so long?

Until sometime in the future when we do not rely on this type of information we are all going to be potential victims.  Now is the time for businesses to batten down the hatches.  Invest in an audit and take the precautionary steps to protect the information your customers entrust with you.

Dolvin Consulting works with Cyber Security Auditors and Administrators (CSA2) to help businesses create and maintain a Written Information Security Plan (WISP).  We help you prepare for the worse, like a fire drill, in the hopes you never need to use what you know.  You cannot be too prepared and if the worse should happen you will have peace knowing that you did everything possible to prevent the breach and you have a solid plan to restore your customer’s faith your business.

Contact Dolvin today to see how we can help you prepare for future data breaches.  We have Forensic experts available if you have already been breached.   

Remember that an ounce of prevention is worth a pound of pain.  We help you sleep better at night.

Why Passwords are not Strong Enough

WHY PASSWORDS ARE NOT STRONG ENOUGH: Making the Case for Strong Authentication.

The risks associated with the use of password-only authentication are not new. In 1995, the US Computer Emergency Response Team (CERT) reported that approximately 80 percent of the security incidents they received were related to poorly chosen passwords. More than fifteen years later, two-thirds of organizations are still using just a password to secure remote access1.

With today’s threat landscape and the increased value placed on the information created and stored, systems that rely on static passwords for security are left vulnerable and at risk of being breached. In this paper, we will examine the need for strong authentication and explore the return on investment that can be realized in order to help organizations make an informed decision when contemplating their strategic move toward more effective security.

“One out of four employees write their passwords down on paper in order to remember them”. 

Okay, now we have to think.  Am I guilty of writing passwords down?  How do we keep track of so many passwords for so many sites?  So many companies that we do business with today have online sites that we use to improve our efficiency.

There are a number of tools and tricks to create and remember the passwords, but as we grow ever more dependent on technology, we will need new, better solutions.

In the mean time Dolvin Consulting works with security experts Cyber Security Auditors and Administrators (CSA2) to help your company prepare for and prevent data breaches.  Contact us today to schedule a risk assessment of your business.

Complying with the New FDA Food Safety Act Through Warehouse Controls

New FDA Food Safety & Modernization Act legislation is geared toward bringing Distributors and Manufacturers quality control standards to the level that currently exists in the food industry.   According to the new act, Distributors and Manufacturers will be required to keep control of their inventory recalls and know what products were shipped to which clients. Failure to comply with the new standards will result in severe penalties and a complete recall of all shipments for that period.

Today's software solutions can help businesses comply with the New FDA Safety Act Ruling by using lot control to track the shelf life date of all products, in both inbound and outgoing shipments.  If a recall ever occurs, the Distributors and Manufacturers will know exactly which customers received products from that lot number. Having the proper warehouse management solution can help control operational cost while meeting and exceeding customer expectations.

Join VAI's Free Webinar to Learn More!

"How VAI S2K for Food Helps Comply with FDA Safety Regulations"

September 27, 2011 2:00pm EST
Register Now


After registering for this informative webinar, contact Dolvin Consulting to see how we can help you manange your inventory and maintain compliance.

According to a recent survey IBM once again scored highly in customer satisfaction.

Click here to download "IBM's Uncanny Ability to Continually Meet or Exceed Customer Expectations"

This white paper, featuring survey data from Technology Business Research, Inc. (TBR), highlights the results of a series of surveys where IBM continued to dominate in all areas of support and stability. From performance, reliability and efficiency to consistency and value, TBR determined that IBM consistently meets or exceeds customer expectations by scoring substantially above industry averages.

This survey looked at the x86 processor server base, but from experience IBM really makes the difference in all their server products including the Iseries, midrange server product line.   Organizations should by now be able to look at not only the upfront costs, but look more closely to the Total Cost of Ownership (TCO) associated with any solution.  As the article points out “IBM Breeds Performance, Reliability and Efficiency”.

TBR, who performed the survey, has determined that IBM’s continually strong performance in their study can be tied to the interrelated effects of four underlying principles:

1.       Leading performance, reliability and efficiency:

When compared to its counterparts in servers, Dell and HP, IBM consistently delivers higher marks in customer satisfaction for hardware quality and reliability, services and support and energy efficiency – areas of key concern for x86 server customers both now and in the future as workloads within the data center increase.

2.       Consistency and stability of support:

Customers have also consistently rated IBM’s phone support highly despite the ups and downs of the economy. IBM phone support consistently scored highly throughout the economic downturn in 2009, when many customers kept their servers for longer than expected, and also in the exuberance period that followed in 2010 as companies replaced their servers en masse. Now, as customer satisfaction rates have returned to more normal patterns, IBM continues to retain leadership in this and many other categories.

3.       Continuing to meet high customer expectations:

System x’s consistent performance in meeting customer expectations over the past several  quarters has led to increased expectations from its customers – setting the bar even higher for IBM.  But despite having higher expectations than its rivals, IBM has continued to meet or exceed in most satisfaction categories in TBR’s study.

4.       Server value:

TBR believes that IBM’s innovations around areas such as memory capacity, server performance and virtualization is driving an ROI message that resonates with businesses – illustrated by higher-than-average customer server value satisfaction ratings over the past few quarters.

Every company today needs efficiency to remain competitive.  The Right Enterprise Resource Planning (ERP) solution will do the same thing.  The challenge seems to be finding the right fit between your challenges and available solutions.  This is where Dolvin Consulting utilizes their industry knowledge and partnerships to help you when you make your technology decisions.  Contact Dolvin today and to see how we can help you achieve your goals.

You are not purchasing pencils, support after the sale is the most important piece of the technology puzzle to manage.  You success with a solution depends on the team you build to support your efforts.

5 Best Practices to Build an Intelligent Company

What's your company's Business Intelligence Quotient (BIQ) and how can this metric accelerate your time-to-insight?

This research package aims to introduce the notion of Business Intelligence Quotient (BIQ) and how it can be used as a metric for accelerating the time-to-insight. It enlists the five best practices companies can follow right now to graduate from being a good company to a great company and finally to an intelligent company.

The article lists the five things your company can do right now:

1.      Business Intelligence is everybody’s business.

2.      Data, data everywhere, but I cannot see it no matter how I do my search.

3.      Enumerate the potential of BI as an innovative invention of a superior customer experience.

4.      Right time information is the NEW BI imperative and it prevents the data burst.

5.      Consider BI as a strategic solution for your business.

This report gives some food for thought there is also an included Midmarket ERP Solutions Buyers Guide.

Personally, bullet #5 is the most important piece of the puzzle.  Business Intelligence is a strategic solution for business in today’s competitive market.   Management needs real-time answers to complex questions.  The dashboards give fast insight to the operational efficiency of the organization and drill down capability assures that the correct conclusions are made.

Bottom line, there is no reason to collect information if there is no way to access and use it.  Dolvin Consulting works with industry leaders to deliver integrated solutions that drive efficiency across the enterprise, reduce costs and help to make organizations more profitable.

Contact us today to see how we can help you with your challenges.

Senator to businesses: Protect data or pay

Senator Richard Blumenthal says his data breach legislation will deter data breaches. IT security experts have their doubts

Senator Richard Blumenthal, D-Conn., says his newly introduced legislation, the Personal Data Protection and Breach Accountability Act of 2011 will protect individuals' personally identifiable information from data theft and penalize firms that don't adequately secure their customers' information. Naturally, there are skeptics.

The bill would establish "appropriate minimum security plans" for businesses with 10,000 or more customers to safeguard their customer information and hold those businesses accountable through fines should they fail to meet those standards. The bill also calls for more public/private information sharing.

Click here or the headline above for the full article.



Certainly "larger" companies should already have and maintain a Written Information Security Plan (WISP).  They should already be allocating budget dollars to their security plan.  But what about all of the other companies that operate with information that should be kept private? 

Best practice in the industry suggest that all companies should be addressing their particular risk assessment.  For some smaller companies it is a simple process.  As the company size grows, so do the complexities of risk management.

Dolvin Consulting works with industry experts Cyber Security Auditors and Adminstrators (CSA2) to help companies of all sizes calculate their risk exposure and take the appropriate steps to safe guard their client and employee relationships. 

Think of this as a fire drill for a data breach.  You hope you never need it, but you will be prepared for the worse.  Contact Dolvin today to see how we can help you get a decent nights sleep.

Do you really need a new ERP solution?

Before you decide to let your frustration with your existing system lead you to a new and perhaps more complex system, including capital expenditures for new hardware, software, and implementation, you may want to ask your team a few questions.

What is it exactly that we hope to accomplish with a new system?  Will the new system allow us to be more efficient, more competitive with a reasonable Return on Investment (ROI).

Have you taken the time to calculate the Total Cost of Ownership (TCO)?  A lot of new systems that run on smaller systems will actually require more in administrative overhead, maintenance and support.

Do you have consensus from top management?  How about the shop floor worker?  Do not underestimate the input and acceptance needed by all employees.  Most organizations have eliminated “extra” personnel, enough so that those that are still working are doing the tasks formally done by several people.  You are going to get pushback and delayed implementation and higher costs if they do not see how the new solution is going to make their efforts easier.

Implementing a new Enterprise Resource Planning (ERP) solution can be complex.  A dedicated project manager and team approach is a necessary to make sure everything goes as smooth as possible.  Nothing is perfect and there will be bumps in the road.  Your organization needs to build a consensus that life will be better after this transition.

It will help to define clearly what specific problems you are hoping to solve with a new solution.  You really cannot be too specific or include too much detail during the analysis phase.  It is one of many criteria used to evaluate the multitude of solutions available.  Other considerations would include direct access to the software supplier, do you also have local support, and what hardware support will you have?  How long can you afford to be “down” before your business suffers?

Most technology processes have a “Best Practice”.  How well will the new solution fit?  How flexible will it be when you integrate your other existing systems?  Will you replace your other systems as part of the implementation?  Other systems may include credit card processing, Ecommerce and Supplier portal solutions, shop floor control, printing and labeling, and warehouse management just to name a few systems.

How well will the new system adapt to changes in your business?  Will it grow with you or will you outgrow it?

Dolvin Consulting works with industry experts VAI and IBM to understand and qualify your needs to make sure there is a good match between your challenges and available solutions. 

Do not wait, contact us today to see how we can help you navigate the constant flux of change.